Customer Support:
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90 day warranty.
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Monthly Support Contracts available after 90 day period
Support includes the following:
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Hot-Line Telephone Support
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Enhancements to purchased modules, as they become available
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Correction/Modification of any mP-MIS software-related problems
Licensing Information:
All binary licensed software, including any subsequent updates, is furnished under the
licensing provisions of microPOWER Computer Systems, Ltd.'s Standard Terms and Conditions of
Sale, which provide in part that the software and any part thereof may be used on only the
single CPU on which the software is first installed, and may be copied, in whole or in part
(with the proper inclusion of the copyright notice and any proprietary notices on the
software) only for use on such CPU.
Upgrade Information:
Customers who are currently licensed users of mP-MIS may upgrade to another operating system
by purchasing the appropriate license.
Additional Services:
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Migration of mP-MIS data files to upgraded software, hardware and/or operating system
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Training on all aspects of purchased modules
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Customization of screen views, file and field access privileges, and menu selections, based
on user password
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Needs assessment to review current operating procedures and recommend the most
cost-effective method of increasing productivity
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Consulting services
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Custom programming
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Data conversion services
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Internet/World Wide Web interface programming
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Data input
All of the above services are provided at the prevailing fee.